Software · firmware · industrial networks
Software, firmware and networks,
built by people who run what they build.
Buan Technologies writes SaaS products, builds AI that acts safely, and gets firmware onto chip-enabled devices and industrial networks. Our own hotel runs on our own software every day — it's the proof the rest of the work has to live up to.
What we build
One company, three practices
Each stands on its own. Together they mean the same engineers who design a system also watch it run.
SaaS products
Buan Hospitality runs an Edinburgh hotel's calendar, billing, housekeeping and compliance today, with the Chameleon assistant and a market-intelligence add-on alongside it.
- Buan Hospitality — hotel operations
- Chameleon — the in-app assistant
- Market intelligence — competitor rates
Software & AI engineering
Custom platforms and the AI built into them, scoped to act only where you let it, on infrastructure we keep running after launch.
- Custom SaaS and web platforms
- AI assistants and agents
- Cloud, DevOps, security by design
Embedded & industrial networks
Firmware for chip-enabled systems-on-chip and the network devices that connect industrial sites to the software running them.
- Firmware for SoC devices
- Industrial network deployment
- Connecting plant to the cloud
Product · inside Buan Hospitality
Everything a hotel's calendar, desk and back office need
One product, built out module by module as a real hotel hit each problem in turn — not a roadmap written in a meeting.
Calendar & bookings
Swaps, holds, closures, a waiting list, drag-to-resize.
Housekeeping
Room status and tasks, driven by who's arriving today.
Guest messages
One inbox for every channel a booking can come from.
Chameleon assistant
Sets the app's own layout up the way your hotel works.
Payments & deposits
Card payments and a held-deposits ledger, kept apart.
Revenue & compliance
VAT, a local visitor levy, a revenue sheet that reconciles.
Loyalty & guest profiles
Member pricing, points, and what a guest asked for last time.
Public booking site
A direct-booking page, so not every booking pays an OTA cut.
Market intelligence
Competitor rates and local events, beside your own prices.
Staff & permissions
Roles, hotel groups, and a switcher for sister properties.
Channel connectivity
Booking.com, Expedia, Airbnb and more, through Channex.
Reach
Rooms found on Google and other search sites, booked direct.
Service · named
Engineering, not just a department name
Each of these is work we actually do, not a category page waiting for a client to define it.
Custom SaaS platforms
Built around your business, not bent to fit a general tool.
AI assistants & agents
Scoped actions, every change proposed before it applies.
Mobile & PWA apps
Installable, offline-tolerant apps that reuse the same core.
Cloud, DevOps & security
Azure infrastructure, CI/CD and security from the first commit.
Data & reporting
Dashboards and exports built on figures that reconcile.
API & integration work
Connecting systems that were never meant to talk to each other.
Firmware for SoC devices
Low-level firmware written for the device's own constraints.
Industrial networking
Getting network devices live on a particular industrial site.
Most hotel software is bought off a shelf built for a general, international market, and most development agencies hand a project over once it ships. We build the product we run ourselves, and we stay the team responsible for it afterwards — see how that compares and how we work.
Built by people who use it
We run our own product in our own hotel.
Most software companies ship something they don't depend on. Buan Hospitality runs the calendar, the VAT, the Edinburgh visitor levy and the housekeeping of an Edinburgh hotel, and the people who build it are the people who use it.
How we work
Discovery, build, run, improve — the same loop we use on our own product
Discovery
We learn the actual day, not the org chart — who does what, where the current tool gets in the way.
Build
Working software from the first week, tested the way we test our own PMS: before it ships, not after.
Run
We deploy it, we watch it, and we're the ones woken up if it breaks — because that's how we treat our own product.
Improve
Software that's actually used changes. We keep building after launch, the same way we keep building Buan Hospitality.
Security
Four plain promises
UK-hosted
Data for UK customers stays in UK Azure regions.
A key per customer
Sensitive data is encrypted under a key that belongs to you, not shared across every customer we have.
Two-step sign-in
Required for admins and anyone who can see payment card details.
We say what we keep
Written retention periods, not "as long as we feel like it."
Talk to us about what you're building
A hotel wanting Buan Hospitality, or a business that needs software, an AI assistant, or firmware built — tell us what the day looks like now.